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Troubleshooting
My Strap Edge is getting hot, is this okay?
Resetting the Strap Edge's paired devices list
My Strap Edge is stuck and I can't turn it off
Hard-reset your Strap Edge
Can I connect headphones to the Edge USB-C port?
The Strap Edge resets volume and sensation levels
Everything is connected properly but I feel no haptics, just audio.
I can't pair my Strap Edge with a Bluetooth device